Shipping Policy

At LabGrownDiamJewel, we are committed to delivering your jewelry securely and on time. Below you’ll find everything you need to know about our shipping process, delivery times, and policies.

Order Processing Time

All ready-to-ship items are processed within 1–3 business days.
Made-to-order or custom jewelry requires 10–14 business days for crafting before shipping.
Orders are not processed or shipped on weekends or public holidays.

Shipping Locations

We offer worldwide shipping from India.

Domestic Shipping (USA):
- FREE standard shipping on all orders
- Delivery within 3–7 business days
International Shipping:
- Delivery within 7–15 business days depending on customs clearance

Shipping Carriers

We ship via trusted logistics partners such as USPS, FedEx, UPS, DHL, and others depending on your location.

You will receive a tracking number via email once your order is shipped.

Shipping Insurance

All orders are fully insured during transit. We take full responsibility for items lost or damaged in transit. If this happens, contact us immediately at labgrowndiamjewel@gmail.com.

Customs & Import Duties (For International Orders)

Import duties, taxes, and customs fees may be charged by your country upon arrival. These fees are not included in your purchase price and are the buyer's responsibility.

We recommend checking with your local customs office before placing an order.

Delays

Delivery times are estimates. Delays may occur due to:

Customs clearance
Remote locations
Weather conditions
Courier issues

We are not responsible for delays caused by courier services or customs procedures.

Incorrect Shipping Information

Please ensure your shipping address is complete and correct at checkout. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

If you need to make changes, contact us within 12 hours of placing your order.

Need Help?

For shipping-related inquiries, email us at: labgrowndiamjewel@gmail.com